Energy Petroleum and Regulatory Authority (EPRA) and other stakeholders in the energy sector have come up with a proposal that will see you get paid for Kenya power's unplanned outages with the draft Electricity (Reliability and Quality of Supply and Quality of Service) Regulations, 2022.
"A licensee shall be liable to pay appropriate compensation to a person if due to failure, poor quality or irregularity of electricity supply, the person incurs damage to his or her property, financial loss, loss of life due to negligence or avoidable default by the Licensee, provided that the breach is reported in writing within thirty (30) days of the breach," the draft proposal reads in part.
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